Privacy Policy

1. Our Philosophy

Ophelia is designed to help you think clearly and act efficiently, not to exploit your data.

We believe privacy is a fundamental right.
Your information belongs to you.

2. What We Collect

Information You Provide

When you create an account or purchase a product, we may collect:

  • Name
  • Email address
  • Shipping and billing information
  • Account credentials
  • Customer support communications

Payments are securely handled by third-party payment providers. We do not store full credit card numbers.

Device & Usage Information

To operate and improve Ophelia, we may collect:

  • Device type and operating system
  • App version
  • IP address
  • Diagnostic data
  • Basic usage statistics

This data helps us improve performance, reliability, and security.

Voice & AI Interactions

When you use Ophelia’s voice or AI features:

  • Voice commands are processed to perform requested actions
  • Audio may be temporarily processed to generate responses
  • Transcripts may be created to improve clarity
  • System logs may be retained for security and performance improvement

We do not sell voice recordings or AI interaction data.

You control what Ophelia remembers. Memory features are explicit and user-driven.

3. How We Use Information

We use collected information to:

  • Provide and operate Ophelia products and services
  • Execute requested actions
  • Improve AI performance
  • Provide support
  • Maintain security
  • Comply with legal obligations

We do not use personal data for targeted advertising.

4. How We Share Information

We may share limited information with trusted service providers, such as:

  • Cloud hosting providers
  • AI infrastructure providers
  • Payment processors
  • Shipping partners
  • Analytics tools

All providers are contractually required to protect your data.

We may disclose information if legally required or in the event of a business restructuring.

5. Data Retention

We retain information only for as long as necessary to:

  • Provide services
  • Maintain security
  • Comply with legal obligations

You may request deletion of your account and associated data.

6. Security

We implement appropriate technical and organizational measures, including:

  • Encrypted data transmission
  • Secure cloud infrastructure
  • Access controls
  • Ongoing monitoring

While no system can guarantee absolute security, we take protection seriously.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct inaccurate information
  • Request deletion
  • Restrict certain processing

To exercise your rights, contact:
privacy@opheliaomni.ai

8. Children

Ophelia is not intended for children under 13, and we do not knowingly collect data from children.

9. Updates

We may update this policy from time to time.
The updated version will always be available on our website.

10. Contact

Effective Date : 02/14/2025
Last update : 01/01/2026
Company information
[Ashel AI LLC]
[732 6th St STE N
Las Vegas, NV 89101
USA]
privacy@opheliaomni.ai